Returns & Exchanges

At ELOREA, we want you to be completely satisfied with your fragrance journey. If your purchase does not meet your expectations, we offer a 30-day return window for items in their original, unopened packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked.

• 3.
  Pack Securely

  Place the items in their original box and secure the package to prevent damage during transit back to our studio.

• 4.
  Receive Refund

  After our team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.